Feeling Bored In Isolation Or Quarantine?
Journal Mar 22, 2020
The coronavirus (covid19) is here and will be around for a while, most likely many more of us will...
From My Corner Of The World To Yours
Journal December 23, 2022
From my corner of the world to yours… wishing you a Happy Holiday season and a New Year filled with travel, good memories and new experiences. Click to view your video e-card: Giving back this holiday season This holiday season, we continue to give back to equip children... Read more
A Year In Review
Journal November 30, 2022
December for me is a month in which I look back on the past year, and set some goals for the new year ahead. It’s an exciting month for me, with Christmas being my favourite holiday of the year. Decorating the house always marks the fact that we’ve made... Read more
A new approach to my email schedule
Journal September 21, 2022
Until now I’ve been sending out weekly “digest” emails on Friday, summarizing all my blog posts for that week. After careful consideration, I will now send you an email update with every new blog post in order to give you all the information you want, right when you want it. Yes, that means a few more emails but also easier, bite-size updates.
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Less Media, More Social – Are You With Me?
Journal July 22, 2022
A lot has changed on on my end. After over a decade I’ve left Calgary and moved even further West to be closer to the water again. I thought I wouldn’t be moving here, but eventually did anyway. Hello, Vancouver! A different city means a different area code, so... Read more
Please Stop Mindlessly Sharing Mental Health Posts
Journal June 25, 2022
Have you seen any of those mental health related posts on social media lately? Something like this: Mental health issues related to the pandemic are especially hard for people with depression and other mental health disorders. Could any two of my Facebook friends just copy and repost to share... Read more
Change Is Inevitable – But How Do You Manage Change In A Technology Environment?
Journal June 24, 2022
Change is inevitable – it’s happening either way – but that’s just a cliche. The reality is that change is happening whether you have a change management process in place or not, so you may as well leverage that momentum of change for something better: improve your service quality through... Read more
The You I Can’t See
Journal June 16, 2022
I ended up watching Oprah’s show about mental health on Apple TV – if you have the chance I recommend you give the first two episodes a try at least. Getting a different side of Harry and Meghan’s story (and so many others) moved me and was very recognizable... Read more
Just in: my new course on Service Level Management and IT Governance. The objective of this new program is to provide you with a structured approach to implementing service level management that will be usable across a wide range of service organizations. The principles I’ll share with you in... Read more
As promised – my new course Service Management Key Performance Indicators and Reporting is now live and available for you to preview at Liberty Training Academy! You could be one of the first people to get access. This course will be more advanced than the foundation course on Service Management... Read more
It’s My Birthday Today – Get Any 2 Courses For $40
Journal April 29, 2022
It’s my birthday month this April – and if you’ve been with me for a while you know I always do something special. This year we put a fresh coat of paint on my training website, and made (almost) all programs available for under $20 for a limited time.... Read more
How to close more sales as an author
Writing Feb 1, 2023
The Wanderlust Gene: Why I Need To Travel
Travel Jan 27, 2023
Why did I leave my corporate career?
Entrepreneur Jan 26, 2023
14 Practical Tips For A Stress Free Flight
Travel Jan 23, 2023
My Favourite Canadian Movie: One Week
Review Jul 21, 2022
Why I Deleted My Bumble Account
Review Jul 13, 2021
