A friend asked me an interesting question the other day: Are hashtags the new SEO? Is SEO still important?...
You probably didn't know I've maintained an SEO (Search Engine Optimization) business ever since I was in university (even...
Do you have a website? I’d be surprised if you didn’t, but just in case I wrote an article a while back to help you get started on a website. If you already have a website (I assume you do), what about traffic? Do you track how many people... Read more
Have you ever looked up yourself online? Don’t worry. The results don’t really matter. Unless you’re at least a B-list celebrity, most people won’t look you up by name. They’ll look up topics they’re interested in. Products or services your business may offer. Or content you’ve written that resonates... Read more
Have you heard that improving your Search Engine Optimization will help you get found online more easily? Regularly I speak to clients who still believe Search Engine Optimization is some form of modern day wizardry. The more you pay for your advertising and expensive Search Engine Optimization “expert”, the... Read more
We all know better – but so many people still ignore best practices when it comes to online safety. Just about 70% of people admit they use the same password for different sites, or sometimes the same password for almost all their online accounts. I suspect the remaining 30%... Read more
Web September 10, 2021
I’ve come to realize I have zero tolerance for poor customer service. Service is a mindset, not a department. At the start of this year I promised myself: No more poor service. When a partner or vendor consistently fails to perform and deliver outstanding customer service, they will be... Read more