How Technology Helps Entrepreneurs: The Apps I Use To Run My Business

I’ve come to realize I have zero tolerance for poor customer service. Service is a mindset, not a department. At the start of this year I promised myself: No more poor service. When a partner or vendor consistently fails to perform and deliver outstanding customer service, they will be replaced.

Beware as I’ll publicly complain and Tweet about companies I’m unhappy about. I have zero tolerance for a poor service mindset. For example, while Microsoft continues their uninspired anti-Apple ad campaign I’ve cancelled my Office 365 subscription and kicked out all other Microsoft products. Good riddance, as far as I’m concerned.

“Complaining does not work as a strategy. We all have finite time and energy. Any time we spend whining is unlikely to help us achieve our goals. And it won’t make us happier.” ~ Randy Pausch

The opposite is true too, though. Complaining does not work as a strategy. I’d much rather spend my time on working with the right companies, and removing those who don’t perform …