How Technology Helps Entrepreneurs: The Apps I Use To Run My Business
![Woman hands working at laptop on a white marble desk. Woman hands working at laptop on a white marble desk.](https://substackcdn.com/image/fetch/w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd678fb41-5360-49b4-ad59-c0a1cee61b1e_1024x684.jpeg)
I’ve come to realize I have zero tolerance for poor customer service. Service is a mindset, not a department. At the start of this year I promised myself: No more poor service. When a partner or vendor consistently fails to perform and deliver outstanding customer service, they will be replaced.
Beware as I’ll publicly complain and Tweet about companies I’m unhappy about. I have zero tolerance for a poor service mindset. For example, while Microsoft continues their uninspired anti-Apple ad campaign I’ve cancelled my Office 365 subscription and kicked out all other Microsoft products. Good riddance, as far as I’m concerned.
“Complaining does not work as a strategy. We all have finite time and energy. Any time we spend whining is unlikely to help us achieve our goals. And it won’t make us happier.” ~ Randy Pausch
The opposite is true too, though. Complaining does not work as a strategy. I’d much rather spend my time on working with the right companies, and removing those who don’t perform …
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