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All My Courses Are Back On Udemy – And Why This Is Good News For You (Please Take Advantage!)
I’m thrilled to announce that after a hiatus, I’m back on Udemy, and I couldn’t be more excited to have you join me for another round of learning awesomeness. Let’s skip the formalities and dive straight into the good stuff! Interactive Learning: Time to Get Your Hands Dirty Enough... Read more
Embrace the Service Mindset: Transform Your IT Career with IT Service Management
Maybe not the usual topic I write about… but nonetheless ITSM has been one of the cornerstones of my career. In this post I want to share some of my insights into customer service in the context of IT Service Management, and invite you to step boldly into the... Read more