I’ll be honest: I usually side with airline crews when it comes to their pay and benefits. They work hard, always take good care of me, and I believe they deserve to be paid fairly for the often thankless job they do. Especially with the increased demands, like unruly travellers, the job isn’t as glamorous as it maybe once was. But as the Air Canada strike looms and flights are already being cancelled, I can’t help but feel that something important is being overlooked: the impact on the people who bought those tickets in the first place.
This isn’t just about business travellers getting an unexpected day at home. For many, it’s about missing a once-in-a-lifetime vacation they’ve saved for over years. It’s about the bride whose family can’t make it to her wedding. The grandfather who doesn’t get to meet his new grandchild. The family reunion that won’t happen for another decade, if at all. These moments and missed experiences can’t be compensated for with a voucher or refunded like a se…
